Your U.S. Online Store for The Original Crazy Bones! PLEASE READ INFORMATION BELOW! ORDERS PLACED NOW THROUGH MONDAY JULY 6TH WILL NOT SHIP UNTIL MONDAY JULY 6TH! SUMMER INFORMATION: We will be closed the following dates during the Summer. There will be no shipping or Customer Service available on these days: MONDAY JUNE 29TH THROUGH FRIDAY JULY 3RD HAVE A CRAZY 4TH OF JULY!! Please keep these dates in mind when ordering. Thanks! NEW STYLES OF GOGO'S CRAZY BONES: There is a new series of "GoGo's Crazy Bones" that are available in the Chicago area, and at some Target Stores. This is a different series of characters from a different Company, Irwin Toy in Canada. We do not offer those characters at this point. All of the product at the Toy Craze Store is the Original Crazy Bones products launched here in the U.S. We just want to make sure you know there is a difference in the characters, so you know what you are ordering! Deal of the Day: Every couple of days we put something different on sale, you never know what will be next. Check back often! There is a minimum purchase amount of $10.00 at the Crazy Bones Store. PLEASE, PLEASE, PLEASE Check your shipping address before submitting your order, we enter them as received. Errors just delay the arrival and add shipping costs to fix. ALSO PLEASE give us a phone number that you can actually be reached on during the day. We do not give out any information, and do not make sales calls! If we need to contact you about a problem with the order - not getting ahold of you will delay the process. PLEASE READ INFORMATION BELOW ABOUT PAYMENT AND SHIPPING: IT WILL ANSWER MOST OF YOUR QUESTIONS ABOUT DOING BUSINESS WITH US. THANKS Special Note: Please DO NOT use "debit" cards. The system can not process them, and it will hold up orders! We have also experienced problems recently with Cards linked to Pay Pal. Thanks. Crazy Bones Merchandise Crazy Bones Specials! Toy Craze/Frieder 26000 Richmond Road Suite B Bedford Heights, OH 44146 Customer Service: 1-800-454-2663 9:00 AM - 3:00 PM M-F Eastern Time Zone The best way to contact us is to send an email to customerservice@toycraze.com If your have a question about an order, please include the order number. FAX: 1-216-342-4915 customerservice@toycraze.com PROCESSING & SHIPPING NOTES: We can not ship outside the United States. Standard Shipping is $5.95 via UPS Ground for Continental U.S. Alaska & Hawaii higher. Remember, UPS does not deliver on weekends or to PO / APO Boxes. Weekends & Holidays are not considered shipping days. You will receive a shipping notification directly from UPS with your order information. It is important to make sure you supply an accurate email address. Orders usually go out the next day after we receive them, except on Friday when they ship on Monday. There are some who do not want to put their Phone numbers - we DO NOT use them for marketing! If there is a problem, or UPS needs to call you to make delivery - they are helpful, please include the one we are most able to reach you on! Thanks Orders for the Toy Craze Store are processed Monday through Friday mornings at approximately 7:00 AM Eastern Time. Orders entered after that are not processed until the next day. New orders entered on Fridays will not be processed until the following Monday. If you choose the "mail check with order" option, you must mail a copy of the order along with your check to the address above. We do not ship the order until we receive the order copy and check from you. The order will show "cancelled" in the system, but is still active waiting for your paperwork. Sorry, we do not do COD, or send invoices with orders. PERSONAL INFORMATION INCLUDING E-MAILS ARE ONLY USED TO PROCESS ORDERS. WE DO NOT SELL, GIVE OR OTHERWISE RELEASE CUSTOMER INFORMATION. THANKS SPECIAL: FREE UPS GROUND FREIGHT ON ORDERS OVER $50.00 - Continental U.S. SHIPMENTS ONLY. Shipping charges will be deducted from order prior to processing. $5.95 shipping will show & print on your order confirmation, but will be deducted prior to actually charging your credit card. Remember, you card is usually "authorized", that means the system checks to see if it is good and you have the funds. It is NOT charged until we physically process the order - usually the next day. Thanks Special Notice to our Young Fans: Product usually ships from Cleveland, OH within 2-3 days. You must allow for delivery time to your part of the Country. Can take 3-5 days to reach the West Coast via UPS. Thanks www.crazybones.com Thanks for Visiting the Toy Craze Store!